Recent events have changed customer expectations and the face of customer service. This actionable guide helps customer service leaders navigate this new landscape by compiling the 9 best practices from 8 experts at the best companies in the world.
How many are you doing? Download to find out!
Expert contributions
Top industry research
Actionable insights
What's Inside?
By downloading Customer Service Playbook, you'll get access to:
9 customer service best practices from the best companies worldwide
All the relevant statistics, benchmarks, and formulas to help you meet modern customer needs
Experience-driven, ready-to-implement insights and quotes from 8 customer service experts
Checklists, activities + ready-to-use training toolkits to take your team performance to the top!
Each section helps you shape your service strategy for success.
Plecto wishes to thank the contributors to Customer Service Playbook:
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